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Stakeholder management software for teams who need defensible records

Jambo is stakeholder management software used by governments and leading organizations to track stakeholder engagement, manage public consultation, and to easily report on what happened.

Replace spreadsheets and generic CRMs with a single source of truth for every stakeholder interaction.

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How Jambo helps improve stakeholder management:

Stakeholder management software is a purpose-built tool for tracking every interaction, commitment, and relationship between an organization and its stakeholders. It replaces spreadsheets, shared inboxes, and generic CRMs with a single source of truth for engagement records, consultation logs, issues, and commitments.

Jambo is stakeholder management software built for teams who need defensible records of every stakeholder interaction. We're used by federal and provincial governments, energy and infrastructure companies, regulators, health authorities, and Indigenous relations teams to manage stakeholder engagement, public consultation, and duty-to-consult work. 

Stakeholder engagement

Take control of your stakeholder management efforts. Use Jambo to easily log all stakeholder interactions and ensure you respond to all issues and commitments.

Community engagement

Simplify how you track and report your community engagement with Jambo, the best stakeholder management tool for teams of all sizes.

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Indigenous relations

Use Jambo to log all Indigenous engagements. This will help you better understand perspectives, needs, and knowledge and build strong relationships.

Jambo is trusted by governments and organizations worldwide

Industries that use Jambo for stakeholder management:

Government

In public administration, stakeholder management is unavoidable. It's a procedural necessity to maintain compliance, abide by regulations, and receive stakeholder buy-in. Strategically, it demonstrates to stakeholders that the government is fair, transparent, accountable, and inclusive.

Tracking interactions with diverse stakeholder groups can be overwhelming. Jambo helps government teams stay on top of stakeholder issues and commitments by pinpointing hot spots, reviewing them by priority, and monitoring them until they're resolved.

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Some reasons customers love Jambo:

"Jambo is easy to navigate and record your engagements. Relationships with your communities of interest are the responsibility of everyone in the company engaging with Indigenous communities and interested parties. Jambo is simple enough that everyone can easily access and contribute their data which is valuable to understanding the social, environmental, political, and economic opportunities and risks of your project."
Vesta Filipchuk, former VP of Sustainability, NorthWest Copper
"Jambo has been a fundamental tool in progressing our project through the BC Environmental Assessment Process and supporting our relationships with communities. The Jambo team has been dedicated to collaborating with us every step of the way, making this software work for our needs. As our use of Jambo continues to grow I am excited to see new ways it can create efficiencies and support our extensive community engagement."
Emily Milne, former Engagement and Partnership Specialist, Skeena Resources Limited
"Jambo has proved to be very useful in managing our increasing consultation requirements. The system tracks every single call, email and meeting and helps us be transparent in our regulatory reporting."
Gordon Whitmore, Land Management Superintendent, Mercer International

Frequently Asked Questions (FAQs) about stakeholder management software

Here, you can find answers to the most commonly asked questions about stakeholder management software.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

What is stakeholder management software? 
Stakeholder management software is a purpose-built platform for tracking, engaging, and reporting on every stakeholder relationship across a project or program. It replaces spreadsheets and generic CRMs with a single, searchable record of every interaction, commitment, and issue so teams can find what they need instantly and report with confidence. Jambo is used by governments, energy companies, mining organizations, and infrastructure teams to do exactly that. 
How does stakeholder management software work? 
You build a central registry of stakeholders, then log every interaction from meetings to emails, calls, and site visits against the right contacts, projects, and issues. The software tracks commitments and outstanding issues, ensuring your team follows up with commitments, and lets you generate reports in minutes rather than days. Jambo also integrates directly with Outlook, so emails are captured without any extra steps. 
What's the difference between a CRM and stakeholder management software? 
CRMs are built to manage customers and sales pipelines. Stakeholder management software is built for organizations engaging communities, regulators, Indigenous groups, and government bodies. In essence, people who are not customers. The data model, reporting, and compliance features are completely different. Teams that try to use Salesforce or HubSpot for stakeholder engagement inevitably end up building workarounds that create compliance risk and waste time.
Who uses stakeholder management software? 
It's used most heavily in government and industries where meaningful consultation and defensible records are legally or regulatorily required: government, mining, infrastructure, renewable energy, oil and gas, forestry, and healthcare. Within those organizations, the day-to-day users are stakeholder engagement managers, community relations teams, Indigenous relations officers, ESG leads, and compliance professionals.
How much does stakeholder management software cost? 
Jambo Professional starts at $995 USD/month (annual subscription) and includes five users, unlimited contacts and records, reporting, commitment and issue tracking, and Jambo Secure AI. Enterprise pricing is available for larger teams needing SSO, advanced geospatial tools, API access, and custom configurations. See full pricing.
What features should I look for in stakeholder management software? 
The essentials: stakeholder profiles, interaction logging, commitment tracking, issue management, configurable reporting, sentiment analysis, role-based permissions, and a full audit trail. Beyond that, look for security certifications (Jambo holds ISO 27001 and ISO 27017), data residency options, and secure AI tools that keep your consultation data within your approved environment. 
Why is stakeholder management software better than spreadsheets? 
Spreadsheets lack an audit trail, break down under multi-user editing, and can't link stakeholders to issues, commitments, and projects in a relational way. When a team member leaves, that knowledge leaves with them. Stakeholder management software maintains a permanent, searchable institutional record and generates compliance-ready reports in minutes instead of hours of manual work. For teams subject to regulatory scrutiny or duty-to-consult requirements, a spreadsheet is not a defensible record.
Why is stakeholder management important? 
Poor stakeholder management is one of the most common causes of project delays, regulatory setbacks, and reputational damage. When communities feel unheard, regulators find gaps in consultation records, or commitments go untracked, projects stall. Effective stakeholder management, backed by a structured system, builds trust, protects social license, and gives organizations the documented proof of engagement they need when it matters most. 
How do I choose the right stakeholder management software for my organization? 
Start with your compliance requirements: what regulatory obligations, reporting standards, or ESG frameworks do you need to support? Then evaluate usability (can your team actually use it?), security certifications, data residency, integration with your existing tools like Outlook, and the quality of onboarding support. The right software should reduce your team's administrative burden on day one, not add to it. Jambo offers a 15-minute call to help teams assess whether it's the right fit before committing. 

Want to find out if Jambo is the right stakeholder management software for your organization?

Book a 15-minute call to talk about your stakeholder management challenges and needs. We want to help you discover if Jambo is the right stakeholder manageemtn software for your team.