Stakeholder engagement software for Canadian government teams

Q: What security measures does Jambo offer to support government requirements?

Jambo's designed to meet government enterprise-level security expectations. Jambo security best practices include: Secure AWS data storage in Canada ISO 27001and 27017 accreditations Multi-factor authentication (MFA) and Single Sign-On (SSO) Extensive roles, permissions, and access controls A dedicated Information Security Officer Team members with Canadian federal government security clearance Secure AI tools that don't train on user data

Jambo is stakeholder relationship management (SRM) software built for Canadian government departments and agencies to manage their stakeholder, community, and Indigenous engagement securely and efficiently.

With Jambo, government teams can log all their engagement information in one location, making it accessible, searchable, and reportable. This reduces the risk of information silos that lead to data gaps, duplicate work, and inconsistent messaging.

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Why Canadian government departments need Jambo:

Decisions, project approvals, and policy formation should involve extensive, transparent, and accountable stakeholder, community, and Indigenous engagement to gain trust with the communities you serve. However, it can be challenging for government teams to manage all the stakeholder information involved.

There's a solution! Jambo is a Stakeholder Relationship Management (SRM) software available in English or French that Canadian government teams use to create a single source of truth for all their engagement data. They use Jambo to reduce information silos, build knowledge retention, and securely log, track, and report on all stakeholder interactions and communications.

With Jambo, you can:

Create shared profiles for key contacts and quickly log communication records with stakeholders (in English or French).

Ensure the entire history of engagement with stakeholders and communities is retained, even if a team member leaves.

Easily compile reports demonstrating engagement efforts for managers. Improve your ability to respond to requests for information quickly.

Review and understand project progress. Analyze your data to identify gaps, successes, or areas for improvement.

Trusted security and hosting

Secure AWS data storage in Canada
Extensive roles, permissions and access controls
ISO 27001: 2013 and ISO 27017: 2015 accredited
Multi-factor authentication (MFA) and Single Sign-On (SSO) options
Dedicated Information Security Officer
Jambo team members have security clearance at the Canadian federal level

Expert and reachable support

Dedicated Customer Success (CS) representative
Support team of stakeholder engagement experts
Freshdesk helpdesk to easily log support tickets
90% of support tickets answered within 2 hours
Phone, email and chat support available
Online library of support documents/videos
Monthly training and refresher webinars

Quick and easy onboarding

Support setting up your account
Configuration of project setup, data structure, and reporting needs
Data import templates and support
Admin and team training
Ongoing support throughout your Jambo journey

Secure AI and powerful integrations

Free Jambo for Outlook add-in
Jambo for Esri ArcGIS add-in
Jambo for Zapier integration - over 7,000 integrations available for apps like MailChimp, Google Sheets, Survey Monkey, etc.
Public API to connect your other business applications
All Jambo Secure AI tools are trained on independent data models and meet or exceed industry standards for safeguarding sensitive information

Featured Canadian government team:

Infrastructure and transportation departments

Delivering large-scale infrastructure and transportation projects requires collaboration with various stakeholders, communities, and government agencies. To ensure successful project outcomes, it's essential to maintain meticulous records of interactions with these groups.

Jambo enables teams to reduce operational and financial risks by providing a secure platform for tracking interactions, issues, and commitments. Additionally, Jambo empowers teams to preserve critical information for future reference, ensuring accountability and compliance with regulatory requirements.

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“Jambo is very easy to use and intuitive. It has great functions that make tracking very easy!”

Engagement Coordinator - Fisheries and Oceans Canada, Government of Canada

“Support from the Jambo Customer Success team is provided very quickly. It is much appreciated in the fast-paced engagement world."

Manager, Stakeholder Relations, BC Energy Regulator

Frequently Asked Questions (FAQs): Jambo for Canadian government teams

Here, you can find answers to the most commonly asked questions about Jambo for Canadian government teams.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

What is Jambo, and why is it relevant for Canadian government teams?

Jambo is a Stakeholder Relationship Management (SRM) software built in Canada to help government departments and agencies securely manage stakeholder, community, and Indigenous engagement. It centralizes all engagement and consultation data, including contacts, communications, commitments, concerns, and documents, into a single searchable and reportable platform, helping teams stay consistent, compliant, and organized.

Why shouldn't government teams rely on spreadsheets or internal tools for stakeholder engagement?

Spreadsheets and disconnected internal systems create information silos, increase the risk of data gaps, and make reporting time-consuming and inconsistent. These limitations can expose teams to legal, operational, financial, and reputational risks, especially when handling sensitive or confidential information. Jambo addresses these issues by providing a secure, collaborative platform designed explicitly for engagement.

How does Jambo help reduce information silos across departments?

Jambo acts as a single source of truth for all engagement information. Everyone involved in a project can log information in one centralized place, but permission management ensures that access to data is managed appropriately. This provides knowledge retention, reduces duplicate work, and ensures consistent messaging across teams.

Is Jambo bilingual?

Yes. Jambo is available in both English and French, enabling government teams and their contractors across Canada to use Jambo and log communication records, create contact profiles, and generate reports in their preferred language.

How does Jambo help with preparing engagement or consultation reports and support information requests?

Because all engagement data is stored in one accessible and searchable location, Jambo makes it easy to generate clear, comprehensive and reliable engagement and consultation reports in seconds. Teams can quickly view records of communications, commitments, and concerns, enabling faster and more accurate responses to internal and external information requests.

What security measures does Jambo offer to support government requirements?

Jambo's is designed to meet government enterprise-level security expectations. Jambo security best practices include:

Secure AWS data storage in Canada
ISO 27001 and 27017 accreditations
Multi-factor authentication (MFA) and Single Sign-On (SSO)
Extensive roles, permissions, and access controls
A dedicated Information Security Officer
Team members with Canadian federal government security clearance
Secure AI tools that don't train on user data

What type of support does Jambo provide to government teams?

Government customers receive a dedicated stakeholder engagement expert Customer Success representative, 24/7 access to our Freshdesk support helpdesk (with 90% of tickets answered within two hours), as well as phone/email/chat support, along with access to the Jambo knowledge hub, which is filled with self-help articles and videos. Customers also receive invitations to free monthly training webinars to ensure teams stay confident and up to date.

How quickly can a government department or agency get up and running with Jambo?

Jambo offers quick and seamless onboarding tailored to government needs. Services include account setup, project configuration, custom data structures, data import support, administrator and team training, and ongoing assistance. Most teams are fully up and running with Jambo within a short timeframe (approx. 6 weeks).

Does Jambo integrate with other tools that government teams use?

Yes. Jambo includes powerful and free integrations such as:

Jambo for Outlook add-in
Jambo for Esri ArcGIS Pro add-in
Jambo - Zapier integration (connecting to 7,000+ apps like SurveyMonkey, Google Sheets, MailChimp)
A public API for connecting internal or legacy systems

Why do governments across Canada trust Jambo for stakeholder and Indigenous engagement?

Governments choose Jambo because of its security best practices, Canadian-built design, ease of implementation, and its ability to meet the unique requirements of public-sector engagement. It helps teams maintain transparency, accountability, and consistency while reducing risk, supporting better decision-making, and strengthening relationships with stakeholders and communities.

It's time to forget about spreadsheets and CRMs.

Stakeholder engagement software for Canadian government teams

Canadian government departments and agencies that trust Jambo: