Absolutely, we protect your data with secure systems, hosting and hardware. Jambo is hosted in Canada using Amazon Web Services (AWS) Canada’s industry-leading infrastructure. Jambo utilizes industry-standard processes to ensure the security of your data. We also offer an on-premise solution for organizations that require software to be implemented within their own IT infrastructure.

No problem. Jambo can be easily deployed to Amazon Web Services (and other) cloud infrastructure elsewhere in the world. Contact our team for more details.

Yes, all your project data is stored in our secure, cloud-based system. Your project supervisor can restore deleted records and contacts within a project, and all of these are tracked in the change history. Deleted projects can be restored by the Jambo team, and our two-step project deletion process helps prevent accidental deletion. Furthermore, our cloud infrastructure performs regular backups of the database for quick and easy data recovery.

Account and project creation can be done in minutes!* However, to make sure you get the most out of Jambo, our onboarding process assigns a Customer Success representative who will give you a full tour of the system and help guide you through your first project creation.

*Applies to regular Jambo subscriptions our hosted solution. Jambo’s On-Premises solution will take longer to set up as it needs to be installed on an organization’s internal IT infrastructure.

Every organization is unique, and every team has a different goal. Jambo pricing depends on a number of factors, including the number of users and projects, and any extras you may need like Jambo Packs, API access, enhanced training or onboarding. We work with organizations of all sizes to deliver the most suitable product for their needs. Visit our pricing pagefor more information or contact us so we can provide you with an accurate quote that fits the way you want to run your consultation program.

Yes, Jambo is accessible anywhere you have an internet connection. It has a responsive design to enable use on tablets to laptops and desktop computers.