Stakeholder engagement software for Canadian governments
Jambo is stakeholder relationship management (SRM) software built for Canadian government departments and agencies to manage their stakeholder, community, and Indigenous engagement securely and efficiently.
With Jambo, government teams can log all their engagement information in one location, making it accessible, searchable, and reportable. This reduces the risk of information silos that lead to data gaps, duplicate work, and inconsistent messaging.
Canadian government departments and agencies that trust Jambo:
Jambo is used by Canadian federal, provincial and territorial ministries, departments, public agencies, boards, commissions, and regulators.
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Why Canadian government departments need Jambo:
Ensure the entire history of engagement with stakeholders and communities is retained, even if a team member leaves.
Easily compile reports demonstrating engagement efforts for managers. Improve your ability to respond to requests for information quickly.
Review and understand project progress. Analyze your data to identify gaps, successes, or areas for improvement.
Trusted security and hosting
- Secure AWS data storage in Canada
- Extensive roles, permissions and access controls
- ISO 27001: 2013 and ISO 27017: 2015 accredited
- Multi-factor authentication (MFA) and Single Sign-On (SSO) options
- Dedicated Information Security Officer
- Jambo team members have security clearance at the Canadian federal level
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Expert and reachable support
- Dedicated Customer Success (CS) representative
- Support team of stakeholder engagement experts
- Freshdesk helpdesk to easily log support tickets
- 90% of support tickets answered within 2 hours
- Phone, email and chat support available
- Online library of support documents/videos
- Monthly training and refresher webinars
Quick and easy onboarding
- Support setting up your account
- Configuration of project setup, data structure, and reporting needs
- Data import templates and support
- Admin and team training
- Ongoing support throughout your Jambo journey
Secure AI and powerful integrations
- Free Jambo for Outlook add-in
- Jambo for Esri ArcGIS add-in
- Jambo for Zapier integration - over 7,000 integrations available for apps like MailChimp, Google Sheets, Survey Monkey, etc.
- Public API to connect your other business applications
- All Jambo Secure AI tools are trained on independent data models and meet or exceed industry standards for safeguarding sensitive information
Featured government department:
Infrastructure and transportation departments
Delivering large-scale infrastructure and transportation projects requires collaboration with various stakeholders, communities, and government agencies. To ensure successful project outcomes, it's essential to maintain meticulous records of interactions with these groups.
Jambo enables teams to reduce operational and financial risks by providing a secure platform for tracking interactions, issues, and commitments. Additionally, Jambo empowers teams to preserve critical information for future reference, ensuring accountability and compliance with regulatory requirements.
“Jambo is very easy to use and intuitive. It has great functions that make tracking very easy!”
“Support from the Jambo Customer Success team is provided very quickly. It is much appreciated in the fast-paced engagement world."
