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Community engagement software that teams love to use

Simplify community engagement with Jambo, a go-to tool for managing engagement interactions efficiently. Jambo centralizes all relevant data, ensuring clarity and accessibility. Using the platform's simple-to-understand issue and commitment tracking modules, teams can build trust and prove transparency by fulfilling all promises and pursuing all grievances. 

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Why you need Jambo for community engagement

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While community engagement is important for inclusion, compliance, and approval, tracking interactions with large and diverse communities can quickly become overwhelming.

When executing community engagement plans, large amounts of information are generated from all the conversations that happen. All this data can only be efficiently managed with software. 

Jambo has all the tools needed to manage, record, follow up, and report on all interactions – easing the pressure on community engagement teams to document everything across spreadsheets. 

 

Jambo is trusted by leading organizations and governments

How Jambo helps with community engagement

Securely manage your stakeholder information

You may have multiple team members engaging with many stakeholders and communities. 

  • Keep up-to-date details for key contacts in one central and secure location and share them across your organization.  
  • Log a record of every interaction your organization has with an individual or organization (and control access to confidential information). 
  • If anyone leaves the team, their information will still be available.
  • Create stakeholder distribution lists to use in mass communication campaigns.  
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Communicate better and build trusted relationships

You're committed to building successful relationships with the communities in which you work.

  • Stakeholder profiles link all records of interactions you've had with stakeholders, organizations, communities, and groups.
  • Prepare for meetings by reviewing profiles to see what's been said previously and stay consistent in messaging.
  • Set tasks and reminders so you don't forget to follow up or address concerns or commitments.
  • Plan out your engagements to ensure no overlap with important community events.

Improve community engagement processes

You want to grow your organization's reputation within communities. 

  • With all your engagement data in one location, you can quickly review it to understand your communities' interests and values better.  
  • Determine what elements of your engagement process work best and become a more informed team overall. Identify any potential risks and get ahead of them. 
  • Reference past conversations with stakeholders to gain trust in your organization and engagement process. 
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Create useful reports in seconds

You might be expected to prepare regular reports or respond to frequent requests for information.

  • When all your data is stored in one location, you can easily pull it into reports in just a few clicks.  
  • Create summarized or detailed progress reports for decision-makers or to help satisfy regulatory reporting requirements.
  • Export data and analytics for use in annual reports.
  • Use report elements to help show stakeholders how feedback was used to inform plans.
“Jambo has been an effective platform in supporting us to be strategic and intentional in our engagement with key partners. As an organization building on innovative approaches to meaningful stakeholder relations, we required a format that allowed us to organize and bridge stakeholder data in ways that were flexible, customizable, and easily retrievable - Jambo delivers"
Stakeholder Lead, Canadian Provincial Public Health Partner

Frequently Asked Questions (FAQs): Jambo for community engagement

Here, you can find answers to the most commonly asked questions about community engagement.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

What is Jambo, and how does it help with community engagement?
Jambo is a community engagement software platform designed to help teams manage, record, follow up, and report on every interaction with stakeholders and communities. It centralizes all engagement data, making it easy to stay organized, track commitments, and build trust through transparency and accountability.
Who can benefit from using Jambo?
Leading organizations and governments across North America and Europe trust Jambo. Any organization that interacts with diverse stakeholder groups or communities and needs to document, track, and report on engagement activities will find Jambo beneficial.
How does Jambo simplify managing community engagement information?
Jambo securely centralizes all stakeholder and community details, including contact information and interaction history. Team members can log records of every engagement, control access to confidential data, and ensure knowledge remains accessible, even if someone leaves the team.
Can Jambo help my team communicate better with stakeholders and communities?
Yes! Jambo contact profiles link all associated conversations, meetings, issues and commitments, helping your team prepare for meetings, maintain consistent messaging, and stay on top of follow-ups with task management and automated reminders. This ensures effective communication and helps build trust with stakeholders and communities.
How can Jambo improve our community engagement processes?
Having all community engagement data in one place lets you easily review records of past interactions, identify community interests, assess what's working, and spot risks early. With dashboards for analysis and project insights, plus a shared calendar for planning engagement activities, you can take a more informed, proactive approach that strengthens your organization's reputation.
What reporting capabilities does Jambo offer?
Jambo enables users to quickly generate summarized or detailed community engagement progress reports to satisfy decision-makers, support regulatory requirements, and demonstrate to stakeholders or communities how their feedback influenced plans. Data visualizations can also be exported for use in annual reports, presentations or for further analysis.
Is Jambo suitable for organizations with large engagement teams?
Absolutely. Jambo is designed for collaborative use, enabling multiple team members to engage with stakeholders, log notes, and securely and efficiently share up-to-date information across the organization. For organizations that work with contractors or third parties, there is a Jambo contractor access user role to ensure data is always secure. 
Can I use Jambo to plan and coordinate community engagement activities with my team?
Yes, the Jambo calendar is a shared project view of all planned activities, tasks, commitments and campaigns. It helps you plan engagements more effectively, stay on top of upcoming commitment deadlines, and avoid stakeholder meetings or community event overlaps. This ensures you make the best use of both team and stakeholder time, while managing your team's schedule more efficiently.
Is my data secure in Jambo?
Yes, Jambo is built with security in mind. Your stakeholder and community engagement data stays centralized, protected, and easy to manage. You can control access levels for sensitive information, ensuring only the right people can view confidential records. By keeping your engagement data in a single secure system, Jambo also reduces the risk of information loss across spreadsheets, emails, or disconnected tools.
How can I determine if Jambo is the right community engagement software for my organization?
You can book a 15-minute call with the Jambo team to talk about your community engagement challenges and explore whether Jambo fits your needs. Additionally, you can watch a 1-minute video overview or book a demo to see the software in action.

Want to find out if Jambo is the right community engagement software for your organization?

Book a 15-minute call to discuss your stakeholder and community engagement challenges. We'd like to help you determine whether Jambo is your team's right stakeholder relationship management platform.