Stakeholder relationship management software for UK government

Yes. Jambo is SRM software for UK central government departments, arm's-length bodies, and local authorities, including councils and combined authorities. Teams use it to keep a shared record of stakeholder conversations across departments and overseas posts. Consultation teams use it to run statutory and public consultations with a defensible record of everyone.

Yes. Because Jambo is on G-Cloud 15, UK public sector buyers can award a call-off contract through the Digital Marketplace without running a full open tender. G-Cloud is run by the Government Commercial Agency (GCA), formerly the Crown Commercial Service.

G-Cloud 15 is the current version of the UK government's framework for buying cloud services, run by the GCA. It replaces G-Cloud 14, which closes on 28 October 2026. Buyers search the Digital Marketplace, compare suppliers, and award a call-off contract, which is faster than an open procurement process.

A consultation can be quashed by judicial review if it fails the Gunning Principles. Jambo keeps one auditable record of every consultation from the formative stage to the decision, so you can show you gave sufficient reasons, allowed adequate time, and conscientiously considered responses before deciding. When a decision is challenged, the record is ready.

Conscientious consideration, the fourth Gunning Principle, is the hardest to prove, because it means showing you genuinely considered every response before deciding. Jambo logs every response in one place and records how it was reviewed and fed into the decision, so you can demonstrate consideration on the record rather than asserting it.

Yes. FOI (Freedom of Information) makes engagement records disclosable, and requests are subject to deadlines. Because Jambo stores the full consultation history in a single searchable system, you can produce a complete, accurate record quickly instead of reconstructing it from inboxes and spreadsheets.

For a small, one-off consultation, maybe. For statutory consultations that have to withstand judicial review and FOI, a spreadsheet is a risk: responses get lost, there's no audit trail, and you can't easily prove conscientious consideration. Jambo gives you a single defensible record designed for exactly that scrutiny.

Yes. Jambo gives you a complete, auditable record of who you engaged and how, which supports demonstrating that you met your obligations under the public sector equality duty as part of your consultation.

Jambo is UK-hosted, Cyber Essentials certified, holds ISO 27001:2022 and ISO 27017:2015, and is UK GDPR compliant. Jambo Secure AI doesn't train on customer data. It includes role-based access controls, MFA, SSO and a dedicated Information Security Officer.

Jambo lets teams generate reports that show who was consulted, how engagement was conducted, what feedback was received, how stakeholder input informed decisions, and the full history of a consultation to support statutory and regulatory requirements.

Jambo retains a complete, centralised history of every consultation, so critical knowledge is not lost when team members leave or change roles. This protects institutional memory across long-running consultations and major projects.

Yes. Jambo integrates with Outlook via a free add-in, logs emails from other providers, such as Gmail, through the project email address feature, connects to Esri ArcGIS Pro, and links to more than 7,000 apps through Zapier, including MailChimp, Google Sheets, and SurveyMonkey. A public API is available to connect Jambo with other business systems.