Depending on the complexity of a project, one organization can have many staff engaging with the same communities at any one time. Jambo simplifies how mining companies manage their stakeholder relations by helping them collaborate in real-time to track, report and stay on top of all their stakeholder, government, and Indigenous engagement information.
Stakeholder management teams use Jambo to quickly log stakeholder information, communications, issues and commitments, assign tasks to other team members and monitor project progress.
Keep Consistent Records of Stakeholder Communication
Illustrate Adequate Consultation With Project-Affected Persons
Resolve Issues and Fulfill Commitments
Every member of the team (including contractors) can log records of communication with stakeholders in one convenient location. Log records of consultation (emails, phone calls, meetings, mailouts, etc.) in minutes. All updates in the system are tracked so you always know who made changes. Make important record keeping easier than ever before with email integration, smart workflows, tag-based search and instant save capabilities.
See all your contacts and every interaction your organization has had with them. See who has been consulted, what has been said, what issues have been raised and what commitments have been made. Easily access the shared information so you are prepared before communicating with stakeholders.
Track issues and understand their priority and impact. Know when they have been addressed by your team and follow them through to an eventual resolution with an easy to understand timeline. Monitor commitments right through to fulfilment.
Easily create concise and useful reports. Concise reports can be quickly produced to visually show the history of engagement your company has had with a single contact or a whole organization. Produce detailed project reports to help illustrate adequate consultation occurred.
Feel confident knowing that your information is protected in a secure, cloud-based system, reducing the risk to data that comes when staff move on. Decrease project risk by maintaining a record of stakeholder information that you can use to illustrate adequate consultation occurred. Easily identify which issues could put your project at risk through a materiality rating system and smart reporting.
Use the integrated map viewer to see your project area and track consultation locations or areas of concern. Export and share geospatial PDFs with your team or stakeholders to enhance project understanding and transparency.
“Jambo has proved to be very useful in managing our increasing consultation requirements. The system generated reports have saved our team significant time.”