Community engagement software that teams love to use
Simplify community engagement with Jambo, a go-to tool for managing engagement interactions efficiently. Jambo centralizes all relevant data, ensuring clarity and accessibility. Using the platform's simple-to-understand issue and commitment tracking modules, teams can build trust and prove transparency by fulfilling all promises and pursuing all grievances.
While community engagement is important for inclusion, compliance, and approval, tracking interactions with large and diverse communities can quickly become overwhelming.
When executing community engagement plans, large amounts of information are generated from all the conversations that happen. All this data can only be efficiently managed with software.
Jambo has all the tools needed to manage, record, follow up, and report on all interactions – easing the pressure on community engagement teams to document everything across spreadsheets.
Leading organizations and governments across North America and Europe trust Jambo
Securely manage your stakeholder information
You may have multiple team members engaging with many stakeholders and communities.
- Keep up-to-date details for key contacts in one central and secure location and share them across your organization.
- Log a record of every interaction your organization has with an individual or organization (and control access to confidential information).
- If anyone leaves the team, their information will still be available.
- Create stakeholder distribution lists to use in mass communication campaigns.
Communicate better and build trusted relationships
You're committed to building successful relationships with the communities in which you work.
- Stakeholder profiles link all records of interactions you've had with stakeholders, organizations, communities, and groups.
- Prepare for meetings by reviewing profiles to see what's been said previously and stay consistent in messaging.
- Set tasks and reminders so you don't forget to follow up or address concerns or commitments.
- Plan out your engagements to ensure no overlap with important community events.
Improve community engagement processes
You want to grow your organization's reputation within communities.
- With all your engagement data in one location, you can quickly review it to understand your communities' interests and values better.
- Determine what elements of your engagement process work best and become a more informed team overall. Identify any potential risks and get ahead of them.
- Reference past conversations with stakeholders to gain trust in your organization and engagement process.
Create useful reports in seconds
You might be expected to prepare regular reports or respond to frequent requests for information.
- When all your data is stored in one location, you can easily pull it into reports in just a few clicks.
- Create summarized or detailed progress reports for decision-makers or to help satisfy regulatory reporting requirements.
- Export data and analytics for use in annual reports.
- Use report elements to help show stakeholders how feedback was used to inform plans.
