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Build strong stakeholder relationships in renewable energy with Jambo

Jambo SRM empowers renewable energy companies to effectively manage how they track stakeholder interactions to help improve relationships and maintain compliance.

Our intuitive platform unites all your stakeholder engagement information in one secure location for use throughout project lifecycles.

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Why renewable energy teams need Jambo

 

The transition to clean energy sources requires robust stakeholder consultation. Decisions must reflect all stakeholders' unique needs and priorities.

By using Jambo to track commitments and concerns, renewable energy teams can boost project success and build trust and transparency throughout the decision-making process, ensuring that every promise is kept and every issue is addressed.

 

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Jambo is trusted by governments and organizations worldwide

Securely store and organize your renewable energy engagement data

Stakeholder engagement is essential to gaining social acceptance for your renewable energy project. 

  • Add all your contacts, such as port authorities and developers, fishing or coastal communities, landowners, NGOs, etc. 
  • Keep all information in a secure, central location, making sharing data with your team or organization easier.
  • Control user permission levels and limit access to confidential records.
  • If anyone leaves the team, ensure all your data is in one place to prevent knowledge loss.
renewable energy stakeholder profiles
renewable energy stakeholder communications

Lower risk and build better stakeholder relationships

Ensure every conversation and interaction is documented so you can understand your stakeholders and build strong and lasting stakeholder relationships.

  • Consistently log communication records with your communities and key stakeholders throughout the planning and development of your project.
  • Ensure your organization has no gaps in engagement data so you can show all the engagement that occurred for planning submissions.
  • Prepare for a meeting by reviewing a stakeholder profile to stay consistent in messaging and avoid duplicate conversations.

Stay on top of issues and commitments

The noisy opposition can easily sidetrack your project. Track and address issues and commitments to help build trust.

  • At any stage, stakeholders can raise concerns that need to be addressed (landslides, noise, shadow casting, infestation, appearance, access, and even TV signal issues). Ensure you have a way to log these issues.
  • Track issues or concerns and review them by priority and impact to make sure you are dealing with the most urgent issues first.
  • During planning, permitting, and construction, commitments can be made to ocean users, such as marine communities or fishery liaisons. Ensure nothing is forgotten by logging and tracking all commitments made by your organization.
renewable energy grievance management
renewable energy stakeholder reporting

Simplify reporting and easily demonstrate engagement

Make the reporting side of complying with renewable energy regulations easier. Ensure that insufficient engagement isn't a risk to your project during permitting.

  • In seconds, you can create reports that show all your documented engagements.
  • Use reports to show adequate engagement and satisfy regulatory reporting requirements (for BOEM submissions, etc.).
  • Create update reports for affected stakeholders or decision-makers.
  • Data can be used to show how feedback received through engagement was used to inform plans.
BC Energy Regulator
“Support from the Jambo Customer Success team is provided very quickly. It is much appreciated in the fast-paced engagement world."
Manager, Stakeholder Relations, BC Energy Regulator
Mercer International logo
“Jambo has proved to be very useful in managing our increasing consultation requirements. The system tracks every single call, email and meeting and helps us be transparent in our regulatory reporting.”
Gordon Whitmore, Land Management Superintendent, Mercer International
"Through our use of Jambo, we are beginning to identify trends that will allow us to plan engagement activities that meet the needs of our community members more proactively."
Community Engagement & External Relations team, Canadian Provincial Health Department

Frequently Asked Questions (FAQs): Jambo for renewable energy

Here, you can find answers to the most commonly asked questions about how Jambo can streamline stakeholder engagement in renewable energy.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

How is Jambo different from using spreadsheets or a CRM?
Spreadsheets and CRMs weren't built for the realities of stakeholder engagement. They don't account for the nuance of commitments made during community meetings, the complexity of tracking concerns by priority and impact, or the reporting demands of regulators such as BOEM (Bureau of Ocean Energy Management) and MMO (Marine Management Organisation). Jambo is purpose-built Stakeholder Relationship Management (SRM) software for teams running engagement as part of renewable energy projects. Jambo unites your contacts, communications, issues, commitments, and reports in one secure place, so nothing is missed between planning, permitting, and construction.
Which types of renewable energy stakeholders can I manage in Jambo?
You can manage communications with all stakeholders, communities and locations in Jambo. Jambo is used across solar, hydro, onshore and offshore wind, and other renewable energy projects to track relationships with port authorities, developers, coastal and fishing communities, landowners, Indigenous groups and Nations, NGOs, municipal officials, regulators, and any other party with an interest in your project. You can segment stakeholder groups, tag them by interest or influence, and build full engagement histories for every key contact.
What kinds of issues and concerns can Jambo help us track?
Any concerns raised at any stage of your project. Renewable energy projects attract a distinctive mix of issues, including noise, viewshed, shadow casting and appearance complaints, habitat and wildlife impacts, marine access, TV or radio signal interference, construction traffic, and landslide or erosion risk. Jambo lets you log each issue, assign it a priority and impact level, track its resolution, and link it back to the stakeholder or community who raised it. You can also track issues and concerns by geographic location rather than by stakeholder, so the engagement history stays attached to the location even through ownership changes. No concern gets lost or forgotten when it's logged in Jambo, and your team always knows what's been addressed and what hasn't.
How does Jambo help with regulatory reporting and permitting for the renewable energy industry?
Reporting is often the most challenging part of renewable energy compliance because regulators want clear evidence of meaningful engagement, not just a list of meetings. Jambo simplifies the process by generating detailed engagement reports in seconds, showing every logged communication, commitment, and issue response. This capability is especially useful for submissions to bodies such as BOEM and MMO, as well as provincial, state, and local planning authorities. In any jurisdiction where compliance reporting is required, demonstrating robust engagement can be the difference between smooth approval and costly project delays.
Can Jambo support Indigenous consultation and relationship-building?
Yes. Indigenous relations are a distinct and central piece of most renewable energy projects, and Jambo is designed with this responsibility in mind. Jambo enables you to track Nation-specific contacts, document consultation activities respectfully and thoroughly, record commitments made during engagement and maintain a long-term record of the relationship. This continuity is essential, as Indigenous engagement extends well beyond any single project phase and plays a critical role in building trust and supporting responsible project development.
Is our stakeholder and consultation data secure in Jambo?
Security is foundational to Jambo. Stakeholder data is sensitive, and our platform reflects that. Data is stored in a secure, centralized environment with granular user permissions, so you can control who has access to projects and even to specific confidential records, such as financial information or internal communication notes. Jambo is ISO 27001 and 27017 certified and GDPR compliant. If a team member leaves, your institutional knowledge stays in Jambo, not in a personal inbox or spreadsheet.
What happens to our engagement history if team members leave the project?
This is one of the biggest risks in renewable energy engagement, where projects often span years and staff turnover is inevitable. Because every interaction, commitment, and issue is logged in Jambo, your organization retains a complete record of stakeholder engagement history. New team members can review a stakeholder profile before a meeting to review what was said previously and pick up exactly where their predecessor left off, without duplicate conversations, broken promises, or lost context
Can Jambo track the commitments we make to communities and stakeholders?
Yes, and this is one of the features renewable energy teams rely on most. Commitments to a fishery liaison, a landowner, or a municipal council are easy to make and dangerously easy to forget. Jambo lets you log every commitment, assign ownership, set follow-up reminders, and report on fulfillment. This is how trust is built over the long arc of a project, by keeping every promise on record and ensuring it's delivered.
How long does it take to get our team set up in Jambo?
Most teams are up and running within 6 weeks with support from Jambo's expert Customer Success team, which leads you through onboarding, data migration from spreadsheets or legacy systems, and training. You don't need to be a software expert. Jambo is built to be intuitive for engagement professionals, not IT departments.
Who is already using Jambo for renewable energy projects?
Jambo is trusted by renewable energy organizations worldwide, including Dominion Energy, TransAlta, ENGIE, Community Offshore Wind, and DRAX Canada, as well as regulators such as Canada Energy Regulator (CER), the BC Energy Regulator (BCER) and the Alberta Energy Regulator (AER). You can read how renewable energy teams are using Jambo in our renewable energy case study. 
How do we determine whether Jambo is a good fit for our renewable energy team?

The best starting point is a 15-minute call with our team to talk through your specific engagement challenges, project phase, and regulatory environment. From there, you can book a full demo or explore our free renewable energy stakeholder guide.

Want to find out if Jambo is the right engagement software for your renewable energy organization?

Book a 15-minute call to discuss your stakeholder engagement challenges and needs. We want to help you determine whether Jambo is the right SRM software for your team.

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