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Stakeholder engagement software that teams love to use

With Jambo, you can build trust and foster strong relationships with stakeholders and communities by centralizing all your interactions with them in one place.

With Jambo SRM, you create a reliable source of truth for all stakeholder information. Create a secure and reportable database for all stakeholder data - including contact information, engagement history, and feedback.

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stakeholder engagement platform software

Why you need Jambo for stakeholder engagement

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Effective stakeholder engagement requires more than communication—it demands data-driven insights. When organizations engage with stakeholders, they generate valuable data that can inform decision-making and drive project outcomes. However, if this data is not recorded correctly, organized, and stored, teams can quickly become overwhelmed and struggle to understand what's happening.

Jambo is the ideal solution for managing stakeholder engagement data. It provides a centralized platform to track all communications, manage stakeholder information, and gain valuable insights that inform decisions. With Jambo, you can streamline your stakeholder engagement efforts, reduce risk, and drive better outcomes.

 

Jambo is trusted by governments and organizations worldwide

How Jambo helps simplify and improve stakeholder engagement

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Securely manage your stakeholder information

You may have multiple team members engaging with many stakeholders and communities. 

  • Keep up-to-date stakeholder contact details in one secure location.
  • Control user permission levels and access to confidential records (so contractors can safely contribute, too).
  • If anyone leaves the team, their stakeholder information will remain available.
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Communicate better and build trusted stakeholder relationships

You're committed to building collaborative relationships with your stakeholders.

  • Consistently log and track records of communication with stakeholders.
  • Stakeholder profiles show all your interactions with a stakeholder or organization.
  • Always know who you've talked to, what you said, and who you've still to engage with.
  • Prepare for a meeting by reviewing a stakeholder profile to stay consistent in messaging and reference past conversations to show you listened and help gain trust.

Stay on top of stakeholder issues and commitments

Reputation and risk management are essential to your organization.

  • Track issues or concerns, review them by priority and impact, and assign tasks to ensure they are resolved.
  • Commitments, promises, accommodations, or mitigations can be made by anyone at any time, but they may not need to be fulfilled immediately. Log them and assign tasks so they are fulfilled and not forgotten.
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Simplify stakeholder engagement reporting

When all your data is stored in different locations, it can take days to compile reports.

  • When all your data is stored in one location, you can easily compile it into reports in just a few clicks.
  • Quickly create project summaries or detailed progress reports for decision-makers or to help satisfy regulatory requirements.
  • Include report elements in annual corporate  reports, such as sustainability, ESG, or public engagement reports, and
  • Be able to illustrate your work and prove adequate engagement occurred.
  • Be better equipped to show stakeholders how feedback was used to inform plans.

What customers say about Jambo

“Jambo has been an effective platform in supporting us to be strategic and intentional in our engagement with key partners. As an organization building on innovative approaches to meaningful stakeholder relations, we required a format that allowed us to organize and bridge stakeholder data in ways that were flexible, customizable, and easily retrievable - Jambo delivers.”
Stakeholder Lead, Canadian Provincial Public Health Partner
“Jambo has been a fundamental tool in progressing our project through the BC Environmental Assessment Process and supporting our relationships with communities. The Jambo team has been dedicated to collaborating with us every step of the way, making this software work for our needs. As our use of Jambo continues to grow, I am excited to see new ways it can create efficiencies and support our extensive community engagement.”
Emily Milne, former Engagement and Partnership Specialist, Skeena Resources Limited
“Through our use of Jambo, we are beginning to identify trends that will allow us to plan engagement activities that meet the needs of our community members more proactively.”
Community Engagement & External Relations team, Canadian Provincial Health Department

Frequently Asked Questions (FAQs) about stakeholder engagement

Here, you can find answers to the most commonly asked questions about stakeholder engagement and stakeholder engagement software like Jambo.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

What is stakeholder engagement?
Stakeholder engagement is the process of involving the people and groups affected by your project through information sharing, feedback gathering, and collaboration. It's a two-way exchange, not one-way broadcasting. Done consistently, it helps you understand concerns early, reduce risk, and build the trust a project needs to move forward.
What's the difference between stakeholder engagement and stakeholder management?
Stakeholder management is the process side: identifying stakeholders, planning who to engage, and tracking the actions you've committed to. Stakeholder engagement is the relationship side: the actual conversations, consultation, and collaboration that build trust. You need both. Management gives you structure, and engagement gives that structure meaning through real dialogue.
What is stakeholder engagement software?
Stakeholder engagement software is a purpose-built tool for planning, recording, and reporting on your stakeholder engagement. It centralizes contact details, communication history, issues, and commitments in one place, so your team can see who you've talked to, what was said, and what's still outstanding. Jambo is stakeholder engagement software built for exactly this.
Do we need stakeholder engagement software, or is a spreadsheet enough?
If one person is tracking a small number of stakeholders, a spreadsheet can do the job. It tends to break down once several people are logging interactions, records are scattered across different files, and you need a report quickly. Jambo keeps contacts, communications, issues, and commitments in a single, connected database, so information stays organized as your team and stakeholder list grow, and nothing is lost when someone leaves.
How is stakeholder engagement software different from a sales CRM?
A customer relationship management (CRM) system is built to move deals through a sales pipeline, with a focus on revenue, deal stages, and individual ownership. Stakeholder engagement software is built for non-sales relationships: ongoing consultation,  tracking concerns and commitments, and proving that engagement happened. If you're managing communities, regulators, or partners rather than a sales funnel, a tool designed for engagement will fit the work more closely.
Which industries use Jambo?
Governments and organizations use Jambo in in consultation-heavy, regulated sectors, including energy, mining, infrastructure, and government. These teams usually handle a mix of regulatory obligations, community relationships, and reporting requirements, making organized, auditable engagement records essential rather than optional.
How does Jambo simplify stakeholder engagement reporting?
Jambo simplifies stakeholder engagement reporting by keeping all your engagement data in one place, so you can compile a report in a few clicks instead of spending days pulling from separate files. You can create project summaries or detailed progress reports for decision-makers, help satisfy regulatory requirements, and include engagement data in corporate reports, such as sustainability, environmental, social, and governance (ESG) reports, or public engagement reports.
Is stakeholder engagement data secure when using Jambo?
Yes. Jambo stores stakeholder contact details and engagement records in a single secure location, with user permission levels that control who can access confidential records. Contractors and external partners can contribute safely without seeing everything, and if someone leaves the team, their stakeholder information stays with your organization instead of leaving with them.

Want to find out if Jambo is the right stakeholder engagement platform for your organization?

Book a 15-minute call to talk about your stakeholder engagement and consultation challenges. We'd like to help you determine if Jambo is the right stakeholder relationship management platform for your team.