What is Jambo Geospatial?

Jambo Geospatial is a collection of maps and location-based tools designed to help organizations and government teams optimize and inform their stakeholder engagement strategies. It enables users to manage locations as contacts, visualize project areas, and integrate spatial data for more effective stakeholder communication and decision-making.

How does Jambo Geospatial help with stakeholder engagement?

By visualizing data in a geographic context, Jambo Geospatial reveals patterns and relationships that improve understanding of stakeholder involvement. It enhances engagement strategy and resource allocation by allowing teams to identify zones of high engagement, filter communications by sentiment, and respond proactively to concerns based on location.

Can Jambo Geospatial manage locations, not just people?

Yes. Jambo allows you to manage locations as contacts, meaning you can keep detailed records of land parcels or project sites with associated communications, regardless of changes in ownership, ensuring continuity and historical tracking.

How does Jambo automatically map addresses?

When you add an address to a contact or communication record, Jambo uses its built-in geocoding tool to automatically convert the address into geographic coordinates (latitude and longitude) and plots it on the integrated map viewer for easy visualization.

What mapping features are included in Jambo Geospatial?

Jambo offers features such as creating project area maps (upload or draw boundaries), integrated map viewers on contact and communication record index pages, flexible map layers and base map options (including satellite and street views), and precise location pinning.

Is Jambo Geospatial integrated with Esri technology?

Yes, Jambo Geospatial partners with Esri, the leader in GIS technology, and offers a free Jambo add-in for ArcGIS Pro that lets you seamlessly import spatial data and enhance your spatial analysis within your workflow.

How can I use Jambo Geospatial to prioritize stakeholder outreach?

You can filter communications by sentiment and visualize them on your project maps, allowing you to highlight areas needing extra attention, prioritize outreach initiatives, and address concerns proactively.

Who can benefit from using Jambo Geospatial?

Organizations and government teams involved in stakeholder engagement will benefit from Jambo Geospatial. It makes it easy to use spatial data in engagement workflows, enabling smarter, location-based engagement strategies.

Software for UK local governments struggling with public consultation data management

For local government teams in the UK, managing consultation data is often an overwhelming task driven by strict statutory regulations and tight consultation deadlines. The challenge increases when feedback is dispersed across spreadsheets, emails, and even handwritten notes.

Jambo is purpose-built Stakeholder Relationship Management (SRM) software that unifies all consultation records into a single, secure platform, eliminating information silos, data gaps, and streamlining the entire public consultation process.

Create a trusted, central source of public consultation information

Jambo is used by local government teams to capture and connect all public consultation information - emails, meetings, event attendance, survey responses, and general correspondence, so nothing lives in silos.

Eliminate duplicated efforts and lost stakeholder data
Reduce the risk of non-compliance with audit trails
Empower your team with instant access to all consultation info
Deliver timely and clear reports to decision-makers

How you can improve public consultations with Jambo

Jambo is the fastest and easiest way for UK local government teams, like Councils and Combined Authorities, to manage their public consultation data, communication records, and engagement projects.

Improve transparency and audit readiness

Consultation responses, letters, and supporting evidence can be stored right in the platform, so nothing gets lost or buried. When FOI requests, audits, or judicial reviews arise, councils can run Jambo reports to quickly demonstrate fair process, due diligence, and accountability without digging through spreadsheets or inboxes.

Track issues, feedback, and commitments

A single, centralised platform to log and manage concerns raised during consultation. Issues and feedback are captured with clear priority and impact, while commitments, mitigations, and follow-up actions are tracked from promise to completion.

Make consultation reporting fast and clear

Generate reports in seconds in PDF or CSV formats, covering summaries or complete engagement histories for individuals, communities, or organisations. Dashboards and analytics provide instant insight into progress and trends, so reporting to elected members, scrutiny committees, regulators, or the public is effortless and accurate.

Manage complex, multi-project consultations with clarity

Councils can coordinate consultations related to transport services, housing, planning, regeneration, and climate programs without losing sight of the bigger picture. Teams can manage each consultation at the project level while maintaining a global view of engagement across all initiatives.

Understand public sentiment at scale

Go beyond what was said to understand how communities feel. Using Secure AI tools, every interaction can be automatically analysed for sentiment - positive, neutral, or negative - so you can track trends across consultations and stakeholders. AI-powered summaries turn detailed communication notes into clear and concise overviews, giving you early visibility into concerns, risks, and overall engagement effectiveness.

Built for data protection and compliance

Meet UK GDPR and information governance requirements by keeping consultation data secure, centralised, and auditable. Consent and subscription preferences are managed in one place, reducing compliance risk and strengthening data governance.

Manage consultation calendars

Jambo includes a built-in project calendar that lets teams schedule and track consultation events, meetings, tasks and engagement sessions in one place. Events can also be added directly from Outlook using the free Jambo for Outlook add-in, ensuring project calendars stay in sync.

Work securely with consultants and contractors

Collaborate with third-party partners to deliver consultations without risking access to sensitive data. Role-based permissions limit access to only what needs to be seen, and the contractor-access role ensures third-party users only see their own data. With every action logged and a full history of changes available on every record, you know who added, deleted or updated what, so collaboration is always secure, controlled, and accountable.

Use location data to strengthen place-based engagement

Understand engagement geographically by mapping who has been reached and where participation gaps remain. Geocoded addresses, project area boundaries, and integrated map viewers help turn location data into clearer insights for more targeted, effective consultations.

Dedicated government-focused support

Dedicated Customer Success representative
Support team of stakeholder engagement specialists with public sector experience
Freshdesk helpdesk for easy ticket logging (90% of tickets answered within 2 hours)
Phone, email, and chat support
Online library of support documents and videos
Monthly training and refresher webinars

Trusted security and compliance

Secure AWS data storage in the EEA
GDPR/UK GDPR compliant
ISO 27001 and ISO 27017 accredited
Multi-factor authentication (MFA) and Single Sign-On (SSO) login options
Extensive user roles, permissions, and access controls
Dedicated Information Security Officer

Secure AI tools made for public consultation

AI tools designed specifically for secure public sector use
All AI features are opt-in and can be switched off at any time
User data is never used to train AI models
Instantly generate clear summaries of meeting notes and correspondence with AI Summarize
AI Sentiment flags negative or concerning feedback instantly
AI Auto Tagging supports organized and searchable data management
End-to-end encryption of AI tools protects all consultation data

Useful integrations

Free Jambo for Outlook add-in
Jambo for Esri ArcGIS Pro add-in
Jambo for Zapier integration (connect with MailChimp, Google Sheets, Survey Monkey, and 7,000+ other apps)
Public API for secure integration with other business systems

Streamlined onboarding and ongoing support

Quick and easy onboarding
Support with account setup
Configuration for project, data structure, and reporting needs
Secure data import templates and assistance
Admin and team training
Ongoing expert support throughout your Jambo journey

Frequently Asked Questions (FAQs): Jambo for UK public consultation data management

What you need to know about transforming public consultation data management with Jambo.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

What is Jambo, and how does it improve public consultation data management for Councils and Combined Authorities?

Jambo is a secure, centralised Stakeholder Relationship Management platform designed for UK local government teams. It streamlines the entire public consultation process by consolidating all related information, emails, meetings, events, surveys, and correspondence in a single system, eliminating data silos and improving collaboration, transparency, and compliance.

How does Jambo help UK local authorities ensure legal defensibility and audit readiness?

Jambo automatically logs and stores all consultation responses, communications, and related evidence with complete audit trails. This means that when facing FOI requests, audits, or legal challenges (such as judicial reviews), councils can quickly demonstrate fair process, due diligence, and statutory compliance without needing to search through emails or spreadsheets.

Can Jambo help with UK GDPR compliance and compliance with other data protection laws?

Yes, Jambo is built to meet UK GDPR and information governance requirements. Consultation data is centralized, secure, and auditable. Consent and subscription preferences are managed in one place, personal data can be redacted for public-facing reports, and access is strictly controlled with role-based permissions.

How does Jambo support the principles of inclusive engagement and the Public Sector Equality Duty (PSED)?

Jambo analytics can help identify underrepresented groups or "silent majorities", enabling targeted outreach and ensuring all voices are heard. This supports councils in meeting their Public Sector Equality Duty by facilitating more inclusive consultations and enabling reporting on demographic engagement.

What features does Jambo offer to manage records of consultation events or engagement activities?

Jambo includes a built-in calendar for scheduling and tracking consultation events, meetings, tasks and engagement sessions. Teams can log calendar events directly from Outlook with the free Jambo for Outlook add-in, ensuring calendars stay in sync and participation is easily tracked.

How does Jambo support the creation of evidence for statutory documents like the Statement of Community Involvement (SCI)?

Jambo automatically stores and organises all engagement, feedback, and communication records in a single secure platform. This comprehensive audit trail makes it easy to generate the clear, robust evidence required for statutory documents such as the Statement of Community Involvement (SCI). Councils can demonstrate precisely how they have engaged communities, what feedback has been received, and what actions have been taken, thereby supporting regulatory compliance and best-practice reporting.

How does Jambo help UK local governments manage records of community consultation and consultation reporting?

Jambo helps governments manage community consultation records and reporting by centralising all engagement data, automating audit trails, and offering secure AI tools and instant reporting. As a safe, GDPR-compliant platform, it streamlines processes and ensures transparency across every stage of public consultation.

What UK public sector organisations can use Jambo?

Jambo can be used by a wide range of UK public sector organisations, including NHS Trusts, county, city, and borough councils, and Combined Authorities. As a software-as-a-service (SaaS) solution used by governments of all levels across the globe, Jambo is the proven and trusted choice for public bodies seeking a compliant, sector-focused stakeholder engagement and consultation management system.

It's time to forget about spreadsheets and CRMs.

Software for UK local governments struggling with public consultation data management

For local government teams in the UK, managing consultation data is often an overwhelming task driven by strict statutory regulations and tight consultation deadlines. The challenge increases when feedback is dispersed across spreadsheets, emails, and even handwritten notes.

Create a trusted, central source of public consultation information