Manage all stakeholder information with one, simple platform

Commitment tracking

Track commitments, mitigations, or promises made to stakeholders.

Set recurring commitments for those that need to be repeated at regular intervals.

Dashboards and analytics 

Monitor the status of issues, tasks, and team progress using project dashboards.

Review project/data analytics to track performance and identify areas for improvement.

Customize your grid views to make them work better for you.

Tasks and reminders

Assign tasks to yourself or team members.

Set auto-reminders to ensure tasks are completed on time.

Tagging

Categorize and organize information using tags - these can be specific keywords, themes, categories, concerns, or trends.

Simplify searching through data by adding important keywords as tags.

Reporting

Create report summaries or comprehensive reports in seconds (CSV and PDF).

Pre-built reports are available, or create your own using filters.

Communication campaigns

Build contact lists and export them for use in mass communication campaigns (e.g. email lists, newsletters, mailouts).

Global view

With Jambo's Global View, you can view the engagement of individuals or organizations across all of your projects or programs and easily create reports. 

Project Views

Segment stakeholder data by project to make it easy for teams to review, record, and report on stakeholder information by initiative/ project/program.

Centralized contact management

Easily share contacts across projects.

When a contact is updated in one project, those changes are automatically reflected across all other projects where that contact is shared. This ensures consistency and eliminates the need for manual updates.

Geospatial data

Visualize projects and see where communications are taking place on an Esri-powered integrated map viewer.

Export maps as PDFs.

Attach documents/ evidence

Add attachments like contracts, PDFs, images, and videos to your records.

Easily include attachments in your reports (attachments are downloaded in an organized zipped folder structure).

Easy contact importing and duplicate management

Upload multiple contacts at once using our Excel contact import template.

Duplication checks help ensure no duplicate contacts are created.

Bulk operations options

Use our bulk editing tool to quickly add, edit, or remove tags or custom fields in Jambo in one go.

Select columns directly in module grids to export the selected data into an Excel or CSV file with just a few clicks.

Customization options

Customize your project with custom fields, tags, and categories to fit your needs.

Customize grid views to best suit essential data.

Change your preferred language to English or French with the click of a button.

You can set the default currency ($, €, £, etc.), country code for phone numbers, and numerical number format for an account.

Select your preferred language

Change your preferred language in Jambo to English or French with the click of a button.

All interface elements, such as page headers, field names, and messaging, will be changed to your preferred language, except for user-generated content and custom-configured options like tags and custom fields.

After you change your preferred language, all in-app notifications and emails from Jambo will be in that language.

Localization and internationalization options

Set your default country code for phone numbers, numerical number format, and currency for an account.

Jambo supports addresses from all over the world. We use the Esri Geocode Addresses tool, which understands different address formats from many countries, so you can add international locations to contacts or records without hassle.

GDPR compliance

Easily manage your stakeholders' subscription preferences and opt-in/opt-out status.

Manage requests for information more easily with all data stored in one secure, centralized location.

WCAG level A compliance

We're committed to accessibility, and the Jambo platform meets WCAG Level A standards. This means our platform is designed to be usable by people with a wide range of disabilities, ensuring everyone has equal access to our features.

Mobile responsiveness 

Access and use Jambo from any device with an internet connection, including smartphones and tablets.

Easily add records on the go without having to download a separate mobile app.

Use Siri or voice-to-text to log records quickly.

User permission management

Assign users roles and permission by project to ensure they only have the necessary access.

Keep sensitive information protected and only accessible to authorized personnel while enabling team collaboration.

Confidential contractor access

Work collaboratively with your contractors in Jambo by limiting their access to sensitive projects or communication records and issue updates, commitments, and tasks.  

You can limit access to sensitive information, such as financial data or confidential internal notes, to prevent unauthorized viewing or editing.

Change history and audit trail

Track user activity and changes made to records, providing a clear audit trail to ensure authenticity and accountability.

Activity logs

Jambo can keep records of activity, such as who created, edited, viewed, or deleted a record, including what changes were made to data, who made the change, when it was made, etc.

Use activity logs with your SIEM (Security Information and Event Management) software to help your organization maintain information security.

Single sign-on (SSO)

Jambo's Single Sign-On (SSO) feature provides an additional layer of security for enterprise customers, allowing IT teams to easily manage staff access using existing tools and protocols.