This practical guide, created specifically for UK Councils and Combined Authorities, breaks down the five most significant challenges holding teams back and offers actionable steps to overcome them.
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Here, you can find answers to the most commonly asked questions about Jambo.
If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.
Yes, we have successfully migrated customers and their data from various platforms, including spreadsheets, SharePoint, CRM systems such as Microsoft Dynamics, HubSpot, and Salesforce, and stakeholder relationship management software like Tractivity, StakeTracker, and Borealis. Our expert Customer Success team will guide you through the process to ensure seamless data migration, accuracy, and continuity.
Yes, standard existing or legacy stakeholder data (like stakeholder contact lists or communication records) can be imported into Jambo using our easy import templates. Your Customer Success representative can work with you to assist with importing existing data during the Jambo onboarding process.
If you have an extensive amount of stakeholder engagement records that you want to migrate, contact us to discuss your needs.
We work tirelessly to keep your data safe and secure with our features and commitments. Please visit our security page for more information.
Any data that you store in Jambo is owned by you. To ensure that your data is always protected, it is encrypted at rest and in transit. Even if you choose to end your subscription to Jambo, you can export everything from the platform, ensuring you always retain ownership of your data.
Yes, all your data is always secure. Your Customer Success representative can help restore deleted data. All changes are tracked in the ‘recent changes' feature that everyone can review (so you always know what was changed and by whom). Also, our project deletion process helps prevent the accidental deletion of projects.
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