Watch Jambo in action: SRM software explainer video

Everything you need to manage stakeholder engagement in one place

Jambo

Stakeholder profiles with complete engagement history

Every communication, commitment, issue, and document, in one connected record. Everything auto-linked.

Commitment and issue tracking

Log commitments with due dates and reminders. Track issues from raised to resolved. Never lose track of what you promised.

Reports and Global View

Out-of-the-box reports for engagement, consultation, and commitment activity. Custom reports through advanced filtering. Roll up data across projects and teams with Global View.

Sub-projects and multi-role stakeholders

Manage related projects under a parent programme without duplicating records. Track the same stakeholder in different roles across different projects (councillor here, community rep there).

Email integration

Log communications from your inbox with the free Jambo for Outlook add-in, or Bcc emails to a unique project address that routes them automatically.

Jambo Secure AI

The most secure AI tools available within an SRM today. Opt-in, processed in your data region, and never trained on customer data.

Jambo is trusted by governments and organizations worldwide

What makes Jambo different from other SRM software

Purpose-built for engagement, not adapted from a CRM. Stakeholder profiles, commitments, issues, engagement history, and reporting are built in. Minor configuration to match your project structure, but no rebuild required.

Canadian-owned, hosted where you need it. The only Canadian-owned SRM software on the market. Your data can be stored in Canada, the US, the EU, the UK, or Australia. Your choice, matching your data sovereignty requirements.

ISO 27001 and ISO 27017 certified. Most SRM vendors hold one. Jambo holds both. Jambo is also GDPR- and UK GDPR-compliant. Read more on our security page.

Transparent AI policy. Jambo doesn't train AI on customer data. AI features are opt-in and processed in your data region. Jambo Secure AI is the most secure AI tool available within an SRM today.

Named Customer Success representative. Every customer gets an IAP2-trained Customer Success rep who guides setup, data migration, and team training. Real accountability, not a shared inbox.

Transparent pricing. Three clear tiers (Professional, Enterprise, Premier) with predictable renewal pricing.

"Jambo really is such a better tool than the one we had before, with so many options and opportunities to keep our database up to date, and to track issues, meetings, events, etc. It is so interactive and easy to use - it is a GAME CHANGER!"

Jambo daily user, State Level Health Agency

"Jambo has been a fundamental tool in progressing our project through the BC Environmental Assessment Process and supporting our relationships with communities. The Jambo team has been dedicated to collaborating with us every step of the way to make this software work for our needs. As our use of Jambo continues to grow, I am excited to see new ways it can create efficiencies and support our extensive community engagement"

Emily Milne, former Engagement and Partnership Specialist, Skeena Resources Limited

“Jambo is easy to navigate and record your engagements. Relationships with your communities of interest are the responsibility of everyone in the company engaging with Indigenous communities and interested parties. Jambo is simple enough that everyone can easily access and contribute their data, which is valuable to understanding the social, environmental, political, and economic opportunities and risks of your project.”

Vesta Filipchuk, former VP of Sustainability, NorthWest Copper

Frequently Asked Questions (FAQs) about Jambo

Here, you can find answers to the most commonly asked questions about Jambo.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

What's the difference between Jambo and a CRM?

CRMs are built to help sales teams track deals. Jambo is built for engagement teams tracking stakeholders, commitments, issues, consultation records, and Indigenous relations. CRMs force you to bolt on features. Jambo has them all built in.

Where will our data be stored if we use Jambo?

You choose one of the following: Canada, the US, the EU, the UK, or Australia. All on AWS regional infrastructure within the jurisdiction you select. Your data does not leave that region without your explicit configuration.

Do you train AI on customer data?

No. This is a contractual guarantee. Jambo Secure AI tools are opt-in, processed in your data region, and your data is never used to train any AI model.

How long does it take to get set up?

2 to 6 weeks from contract signing to a fully onboarded team, depending on scope, data migration, and team size. Every customer gets a named, IAP2-trained Customer Success representative who guides the process.

Can I export my data if I cancel my subscription?

Yes. Your data is yours. You can export everything from Jambo (contacts, communications, commitments, issues, documents) in standard formats (Excel, CSV, PDF) at any time. No data lock-in, no exit fee beyond your yearly subscription fee.

How much does Jambo cost?

We publish our pricing on our pricing page. Three tiers (Professional, Enterprise, Premier), each with clearly listed features. Onboarding is a one-time setup fee, quoted based on your scope.

Is Jambo suitable for government agencies?

Yes. We work with Canadian federal, provincial, and Crown corporation teams, UK government teams, and US state agencies. We hold ISO 27001 and ISO 27017, offer Canadian, US, UK, Australia nd EEA data sovereignty, and have a documented DPA. Reach out for specific procurement documentation.

Not ready to book a demo? Start here

Scoring sheet

Watch Jambo in action

See in 2 minutes how engagement teams use Jambo to stop drowning in stakeholder data and start driving outcomes.

Everything you need to manage stakeholder engagement in one place

Jambo is trusted by governments and organizations worldwide

What makes Jambo different from other SRM software

Frequently Asked Questions (FAQs) about Jambo

What's the difference between Jambo and a CRM?

Where will our data be stored if we use Jambo?

Do you train AI on customer data?

How long does it take to get set up?

Can I export my data if I cancel my subscription?

How much does Jambo cost?

Is Jambo suitable for government agencies?

Not ready to book a demo? Start here

Should you stop using spreadsheets?

A 15-question scoring sheet →

Should you use a CRM for stakeholder engagement?

SRM vs CRM software: What's the difference? →

How to evaluate SRM software vendors

The SRM vendor evaluation scoring sheet →

Is Jambo the right stakeholder engagement software for your organization?

Watch Jambo in action

See in 2 minutes how engagement teams use Jambo to stop drowning in stakeholder data and start driving outcomes.

Everything you need to manage stakeholder engagement in one place

Jambo is trusted by governments and organizations worldwide

What makes Jambo different from other SRM software

Frequently Asked Questions (FAQs) about Jambo

What's the difference between Jambo and a CRM?

Where will our data be stored if we use Jambo?

Do you train AI on customer data?

How long does it take to get set up?

Can I export my data if I cancel my subscription?

How much does Jambo cost?

Is Jambo suitable for government agencies?

Not ready to book a demo? Start here

Should you stop using spreadsheets?

A 15-question scoring sheet →

Should you use a CRM for stakeholder engagement?

SRM vs CRM software: What's the difference? →

How to evaluate SRM software vendors

The SRM vendor evaluation scoring sheet →

Is Jambo the right stakeholder engagement software for your organization?

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