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Empowering UK governments to transform public consultation data into action

Running a public consultation is only the beginning

Once you start running consultations, they generate a flood of data from surveys, public meetings, emails, online submissions, and other sources. Jambo helps local councils and Combined Authorities to unite all that data.

  Understand consultation progress through clear insights
  Produce detailed statutory reporting
  Demonstrate comprehensive engagement

 

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Use your stakeholder consultation insights to build strong relationships

 
  Create a single source of truth for all consultation input

  Analyse gaps to ensure participation goals are achieved

  Generate clear reports showing the impact of your consultations

What customers love about Jambo

"Jambo really is such a better tool than the one we had before, with so many options and opportunities to keep our database up to date, and to track issues, meetings, events, etc. It is so interactive and easy to use - it is a GAME CHANGER!"

Jambo daily user, State Level Health Agency

 

Bridge the gap between input and action

A purpose-built consultation software is crucial for leveraging raw data to create meaningful outcomes

Jambo centralises all stakeholder and public feedback into one secure platform, transforming scattered information into organised communication and interaction records that enable you to really understand how consultation projects are progressing.

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This is what purpose-built consultation software delivers:

 

Faster consultation data management

Spend less time wrangling spreadsheets and more time building community relationships.

Easier reporting

Generate comprehensive, audit-ready reports with a single click.

Consistent and accessible records

Access and connect 100% of your engagement data in one organised, searchable platform.
 

Stakeholder consultation software vs. spreadsheets and CRMs

Spreadsheets

Cloud-based software

CRMs

All spreadsheet features, plus:

  • Stakeholder profiles
  • Dashboards & analytics
  •  Email integration
  • Free Outlook add-in 
  • Secure AI tools

Jambo SRM

All CRM features, plus:

  • Company Records
  • Mobile App Integration
  • Resource Allocation
  • Multiple projects
  • User permissions by project
  • Confidential contractor access
  • Stakeholder engagement reports
  • Issues management
  • Commitment tracking
Cloud-based software
Stakeholder profiles
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Dashboards & analytics
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Email integration
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Free Outlook add-in
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Secure AI tools
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Multiple projects
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User permissions by project
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Confidential contractor access
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Stakeholder engagement reports
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Issues management
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Commitment tracking
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Make the right choice. Choose Jambo

 

Jambo is trusted by leading organizations and governments

Frequently asked questions (FAQs): Jambo for government teams in the UK

Find answers to the most commonly asked questions about Jambo for UK government. 

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

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Is Jambo designed for UK government teams?

Yes. Jambo is purpose-built for UK government departments, local authorities (such as councils and combined authorities), and public sector organisations, enabling them to securely and effectively manage stakeholder relationships, statutory consultations, community engagement, and public participation.

How does Jambo help with statutory consultation and legal compliance?

Jambo provides a single, auditable source of truth for all consultation and engagement data, allowing teams to securely log, track, and report on all stakeholder and community activities and interactions with confidence. This supports statutory consultation requirements, transparency obligations, and compliance with legislation such as the Local Government Act and the Public Sector Equality Duty.

Can Jambo reduce information silos and duplicated effort related to consultation management?

Yes. Jambo centralises all consultation and engagement data in a single platform, reducing information silos, eliminating duplicate effort, and preventing data gaps that commonly arise from using spreadsheets, email chains, or disconnected systems.

How does Jambo support continuity when team members leave?

Jambo retains a comprehensive, centralised history of consultations with stakeholders and communities, ensuring critical knowledge is not lost when team members leave or change roles. This protects institutional memory and supports consistent, informed engagement across long-term projects.

What kind of consultation reports can Jambo produce?

Jambo allows teams to easily generate reports that demonstrate:

  • Who was consulted
  • How engagement was conducted
  • What feedback was received
  • How stakeholder input informed decisions
  • Project progress for decision-makers and the public
  • History of consultation to support regulatory and statutory legal requirements
Is Jambo secure enough for government-sensitive consultation data?
Yes. Jambo offers:
  • Secure AWS data hosting in the EEA
  • UK GDPR compliance
  • ISO 27001 and ISO 27017 accreditation
  • Role-Based Access Controls (RBAC)
  • Multi-Factor Authentication (MFA) and Single Sign-On (SSO)
  • A dedicated Information Security Officer
  • Secure AI tools
How easy is it to onboard a government team onto Jambo?
Jambo offers fast, straightforward onboarding tailored for government teams. This includes account setup support, configuration of a project and data structure, data import templates, user training, and ongoing support with regular check-ins from a dedicated Customer Support representative.
What level of support can government teams expect?

Government teams receive:

  • A dedicated Customer Success representative
  • Support from stakeholder engagement experts
  • Freshdesk helpdesk available from 9:00 am - 11:30pm GMT
  • 90% of support tickets answered within two hours
  • Monthly customer training webinars
  • An online library of support documents and videos
Can Jambo integrate with existing government tools?
Yes. Jambo integrates with:
  • Outlook (free add-in)
  • Esri ArcGIS Pro
  • Zapier (7,000+ integrations, including MailChimp, Google Sheets, SurveyMonkey)
  • A public API is available to connect Jambo with other business systems or tools
How does Jambo help improve decision-making and transparency?
Jambo enables teams to monitor consultation activity, analyse participation data, identify gaps, and clearly demonstrate how stakeholder and community input has informed decisions. This supports more inclusive engagement, better-informed policy development, and stronger public trust through transparent, defensible processes.