Easily capture, monitor and analyze stakeholder sentiment

Jambo Sentiment is a feature that effortlessly captures the sentiment of every communication record using a simple positive, neutral, or negative scale.

Easily filter your grids by sentiment, incorporate sentiment data in reports, and leverage Jambo Analytics to create insightful visualizations that reveal sentiment trends.

With Jambo Sentiment, you gain a clearer understanding of stakeholder feelings, enabling you to identify potential concerns early and make smarter, more informed planning decisions.

Empower your team with the tools to monitor stakeholder satisfaction or dissatisfaction and drive better communication outcomes.

Jambo AI Sentiment is a secure, AI-powered tool that analyzes communication notes within a record and assigns a sentiment value with just a click.

You can also enable automatic sentiment analysis to assign sentiment values to communication records without manual input.

Jambo AI Sentiment can also seamlessly analyze emails sent to Jambo via project email or the Outlook add-in, ensuring comprehensive sentiment tracking across all your communications.

This delivers timely and accurate insights into stakeholder feelings, empowering you to engage more responsively and effectively.

Jambo Sentiment is free and available to all our customers. All Jambo subscription levels can request that this feature be enabled. It must be enabled on a Jambo account and then on each project as needed. It's not automatically available to everyone.

Jambo AI Sentiment is a free Jambo Secure AI tool available to all our customers. It must be enabled on a Jambo account and then on each project as needed. You can also choose to turn on automatic AI Sentiment or not.

Your Jambo Customer Success representative must enable Jambo Sentiment and AI Sentiment on your account.

• A Jambo account administrator must request that their Jambo Customer Success representative enable the Jambo Sentiment feature and AI Sentiment tool.
• If you're not your Jambo account administrator, ask your Jambo account administrator to request enablement from the Jambo Customer Success team.
• A Jambo account administrator can then enable Jambo AI Sentiment on the projects they manage.

Jambo Sentiment and the Jambo AI Summarize tool are free, but you must request they be enabled on your account.

YES! We've taken great care to ensure that our AI solutions, features, and tools meet or exceed industry standards for safeguarding sensitive information. We use a completely independent data training model. This means we never train our AI models on customer data. You can read more about Jambo Secure AI here.