Jambo Stakeholder Relationship Management (SRM) software
Stop managing stakeholder engagement and consultation in spreadsheets
Jambo is a purpose-built stakeholder engagement and consultation software that replaces spreadsheets and generic CRMs for teams who need to track engagement, manage relationships, and prove compliance.
Jambo centralizes every interaction, issue, and commitment in one secure platform, so your team always knows what was said, what was promised, and what needs to happen next.
Jambo is trusted by leading organizations and governments
Why use Stakeholder Relationship Management (SRM) software?
Your engagement data lives in multiple places
Email threads, spreadsheets, shared drives, sticky notes, and when someone leaves, it goes with them. There's no single place to see the full picture.
Writing reports takes days, not minutes
Pulling data together for a regulatory submission or a board update means hours of manual work, every single time. There has to be a better way.
You can't prove you followed through
A commitment was made to a landowner six months ago. Do you have a way to know if it was acted on? With a spreadsheet, maybe not, and that's a risk you can't afford.
New team members start from zero
With no single source of truth, bringing someone up to speed on a project is harder than it should be. Lost context, missed history, and relationships that have to be rebuilt from scratch.
Communication management
Stay on top of every interaction - nothing slips through
When engagement is spread across inboxes, shared drives, and spreadsheets, things get missed. Jambo gives your team one place to log, find, and act on every interaction.
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Log every email, meeting, phone call, and site visit in one secure, searchable location
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Assign follow-up tasks to team members so the next step is always clear and owned
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Build a complete history of engagement that survives staff changes and team transitions
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Use the free Outlook add-in to log emails directly from your inbox in seconds
Issues and commitments management
Never forget to address a concern or fulfil a promise
Unresolved issues and forgotten commitments erode trust, delay projects, and create legal risk. Jambo keeps everything tracked, prioritized, and accountable.
- Log all feedback and concerns raised by stakeholders and communities as trackable issues
- Prioritize issues by impact and urgency using a visual risk matrix so the most critical concerns are addressed first
- Log every commitment made so promises are monitored, fulfilled, and never forgotten
- Review updates on the project dashboard so your whole team stays informed without chasing
Reporting and analytics
Cut report-writing from days to minutes
Whether you're reporting to regulators, presenting project progress to management, or building custom dashboards to monitor your team's KPIs, Jambo can generate it in a few clicks.
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Generate Indigenous consultation and regulatory compliance reports instantly with a full, timestamped engagement history
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Report on project progress with engagement summaries your managers can actually use
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Build custom dashboards to track the KPIs that matter most to your projects and programs
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Prove you engaged by demonstrating adequate engagement when challenged legally or publicly with confidence
Stakeholder and project intelligence
Understand your stakeholders and projects with data
Go beyond logging interactions, use Jambo's built-in intelligence tools to spot trends, surface risks early, and make better decisions across your engagement programme.
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Auto-track sentiment across all interactions using Jambo Secure AI, so you know how relationships are trending before they become problems
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With built-in Esri map viewers, see exactly where engagement is happening and quickly spot gaps, clusters, or areas that need attention
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Run data-driven reports to gain deeper insights into who you're engaging, how often, and what's working
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Identify stakeholders who haven't been engaged recently and proactively reach out before relationships go cold
Who Jambo is for
Jambo is trusted by engagement and consultation teams across the world
Jambo is not a generic CRM. It's software built for stakeholder engagement and consultation, so every feature is purpose-made for the work you actually do.
You need to demonstrate regulatory compliance with documented engagement records
Effective stakeholder engagement is inclusive and transparent, ensuring that all key stakeholders are meaningfully involved in the process.
The success of many projects depends on how well an organization or department engages with its stakeholders and other key contacts. This includes proactively resolving issues, maintaining open communication, and regularly reporting on progress and outcomes. When this work is fragmented or inconsistent, trust can erode, and projects can quickly lose momentum.
Jambo provides a simple, centralized way to track stakeholder interactions, manage issues, and review progress, helping teams build trust and deliver successful outcomes, especially in areas where collaboration and transparency directly impact project success.
You run public consultations or community engagement programs
Successful community engagement ensures that people have a genuine voice in decisions that directly affect their lives.
When community engagement or public consultation is poorly managed, it can lead to frustration, mistrust, and conflict. Issues go unresolved, commitments are forgotten, and communities feel unheard, often resulting in delays, reputational damage, and increased costs.
Using Jambo provides a clear and straightforward way to track issues, manage feedback, and follow up on commitments, helping teams stay accountable and responsive, especially those working in:
You manage Indigenous or Tribal relations for a resource or infrastructure project
Meaningful engagement with Indigenous or Tribal nations is critical when exploring growth and investment opportunities in industries such as resource development.
When Indigenous engagement is poorly managed, it can lead to broken trust, regulatory delays, legal risk, and long-term damage to relationships with communities. A lack of clear records and follow-through makes it challenging to demonstrate accountability or meet consultation and reporting requirements.
Jambo is purpose-built to support this work by securely storing the whole history of engagement with Indigenous communities. This helps companies and organizations operating in:
Want to manage your stakeholder engagement information better?
Then it's time to say goodbye to spreadsheets...
Our security promise
Jambo is the most secure and reliable stakeholder engagement and consultation software
Check out some of our helpful stakeholder engagement resources
Want to find out if Jambo is the right stakeholder engagement and consultation software for you?
Please feel free to book a 15-minute call to discuss your engagement and consultation challenges and needs. We would like to help you figure out whether Jambo is the right tool for your team.
