A free guide

Consultation and engagement challenges facing UK local authorities

Q: Can UK councils buy Jambo through G-Cloud?

Yes. Jambo is a Crown Commercial Service supplier, listed on the G-Cloud 15 framework, so UK local authorities can procure it through the Crown Commercial Service Digital Marketplace without running a full tender.

How to solve them

This practical guide, created specifically for UK Councils and Combined Authorities, breaks down the five most significant challenges holding teams back and offers actionable steps to overcome them.

If you're involved in stakeholder engagement and consultation, this useful guide will show you how to:

Run inclusive engagement
Create a single source of truth for all feedback
Easily close the feedback loop with residents
Use consultation data for local planning
Reduce compliance risks

Written for UK council engagement teams, and sent straight to your inbox.

Get the free guide

What customers say about Jambo

"Jambo features have streamlined our processes and ensured that our stakeholder data is organized and accessible. Beyond the functionality, the customer support and service have been excellent. The Jambo team has been responsive, knowledgeable, and proactive in helping us maximize the system's capabilities. Overall, Jambo has become an integral part of my team's stakeholder engagement strategy."

Executive Director, Communications & Engagement, Government team

"Jambo really is such a better tool than the one we had before, with so many options and opportunities to keep our database up to date, and to track issues, meetings, events, etc. It is so interactive and easy to use - it is a GAME CHANGER!"

Jambo daily user, State Level Health Agency

Jambo is trusted by governments and organizations worldwide

Frequently Asked Questions (FAQs)

Here, you can find answers to the most commonly asked questions about Jambo.

If you don't find the answer you're looking for, our friendly sales team is always here to help. You can contact us at hello@jambo.cloud.

Is it easy to move to Jambo from another system?

Yes, we have successfully migrated customers and their data from various platforms, including spreadsheets, SharePoint, CRM systems such as Microsoft Dynamics, HubSpot, and Salesforce, and stakeholder relationship management software like Tractivity, StakeTracker, and Borealis. Our expert Customer Success team will guide you through the process to ensure seamless data migration, accuracy, and continuity.

Can I import/migrate existing data into Jambo?

Yes, standard existing or legacy stakeholder data (like stakeholder contact lists or communication records) can be imported into Jambo using our easy import templates. Your Customer Success representative can work with you to assist with importing existing data during the Jambo onboarding process.

If you have an extensive amount of stakeholder engagement records that you want to migrate, contact us to discuss your needs.

How secure is Jambo?

We work tirelessly to keep your data safe and secure with our features and commitments. Please visit our security page for more information.

Who owns my data?

Any data that you store in Jambo is owned by you. To ensure that your data is always protected, it is encrypted at rest and in transit. Even if you choose to end your subscription to Jambo, you can export everything from the platform, ensuring you always retain ownership of your data.

Can I recover deleted data?

Yes, all your data is always secure. Your Customer Success representative can help restore deleted data. All changes are tracked in the ‘recent changes' feature that everyone can review (so you always know what was changed and by whom). Also, our project deletion process helps prevent the accidental deletion of projects.

Can UK councils buy Jambo through G-Cloud?

Yes. Jambo is listed on the G-Cloud 15 framework, so UK public sector buyers can award a call-off contract through the Digital Marketplace without a full tender.