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9 actionable strategies to enhance your stakeholder relationships

Forward-thinking professionals know that simply tracking contacts and ticking boxes is no longer enough. Today’s stakeholders and regulators demand more.

 

Effective engagement means truly understanding stakeholders, building strong relationships, and using data-driven insights to shape engagement strategy.

 

Stakeholder engagement professionals leverage these insights to:

  • Make informed decisions and take targeted action
  • Identify opportunities for improvement and deepen relationships
  • Drive meaningful change and achieve impactful results

Access tips and techniques to advance your stakeholder engagement strategy

Free tip

Advance your stakeholder engagement strategy with Jambo

Take your stakeholder engagement strategy to the next level by empowering your team with innovative tools like Stakeholder Relationship Management software.

  • Cut stakeholder data management time by over 50%
  • Generate stakeholder reports more than 5x faster
  • Centralize and connect 100% of your stakeholder engagement data
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Automate and streamline all your data for effective stakeholder engagement

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Securely organize your stakeholder information

Stakeholder involvement in your project means you may engage with hundreds or even thousands of stakeholders or communities (e.g. for public participation initiatives). Jambo helps centralize and secure all your engagement data.

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Track stakeholder issues and commitments

The easiest way to lose trust with stakeholders is to forget to follow up on issues or commitments. Jambo acts as a stakeholder engagement tracker, helping you monitor your stakeholders' grievances and promises and manage the risk of forgetting to address them.

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Keep your stakeholders up-to-date

Organize and plan communications to ensure you engage with the right people at the right time. Jambo enables you to plan your engagement with task management and build and export contact lists for use in mass communication campaigns.

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Create valuable reports in seconds

Generate reports to use in ESG or sustainability demonstrations, environmental impact assessments, permitting applications, regulatory approvals, or litigation scenarios. Jambo simplifies each process with our quick reporting tool.

What's the biggest challenge with managing your stakeholder engagement data?

Maintain the integrity of your stakeholder consultation records

Data centralization? Data ownership? Confidentiality & privacy? Incompatible tools? Consultation fatigue? Knowledge retention? Ad-hoc record keeping?

Deepen your understanding of stakeholders, strengthen relationships, and elevate your organization’s standards by leveraging powerful stakeholder relationship management software. Centralize stakeholder data, track communications, and gain valuable insights—all empowering your team to make smarter, more informed decisions.

 

Jambo and Mercer: a software success story for
stakeholder engagement in forestry

 

Before the Woodlands teams at Mercer Peace River Pulp started using Jambo for Indigenous engagement management, their entire engagement portfolio was fragmented and complicated to understand.

Now, Mercer uses Jambo to centralize all interaction information, enabling them to maintain a continuous record of engagement and comply with regulatory requirements and in their CCIB PAIR certification reporting,

With Jambo, teams can easily log and report on all interactions and commitments with Indigenous communities, promoting a more coordinated and accountable approach to Indigenous engagement.

MERCER

5 reasons customers love using Jambo

What customers love about Jambo

“What I really like about the Jambo is how user-friendly and simple to use it is, Jambo is fantastic."

Josh Magnusson, former Indigenous Relations Coordinator, Mercer Peace River

Leading organizations and governments across North America and Europe trust Jambo

Frequently asked questions (FAQs)

Find questions to our most commonly asked questions, feel free to contact us if you can't find an answer. 

Is it easy to move to Jambo from another system?

Yes, we have successfully migrated customers and their data from various platforms, including spreadsheets, SharePoint, CRM systems such as Microsoft Dynamics, HubSpot, and Salesforce, and stakeholder relationship management software like StakeTracker, Borealis, and Tractivity. Our expert Customer Success team will guide you through the process to ensure seamless data migration, accuracy, and continuity.

Can I import/migrate existing data into Jambo?

Yes, standard existing or legacy stakeholder data (like stakeholder contact lists or communication records) can be imported into Jambo using our easy import templates. Your Customer Success representative can work with you to assist with importing existing data during the Jambo onboarding process.

If you have an extensive amount of stakeholder engagement records that you want to migrate, contact us to discuss your needs.

How secure is Jambo?

We work tirelessly to keep your data safe and secure with our features and commitments. Please visit our security page for more information.

Who owns my data?

Any data that you store in Jambo is owned by you. To ensure that your data is always protected, it is encrypted at rest and in transit. Even if you choose to end your subscription to Jambo, you can export everything from the platform, ensuring you always retain ownership of your data.

Can I recover deleted data?

Yes, all your data is always secure. Your Customer Success representative can help restore deleted data. All changes are tracked in the ‘recent changes' feature that everyone can review (so you always know what was changed and by whom). Also, our project deletion process helps prevent the accidental deletion of projects.

Can I increase the number of paid users within my subscription?

Yes, you can increase your users at any time, contacts your Customer Success representative to discuss your needs.