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Built specifically for governments,
trusted by governments worldwide

Stakeholder engagement software for governments that want to be more efficient and effective

Jambo is stakeholder relationship management (SRM) software built for Canadian government teams to organize, manage, and report on their relationships and communications with stakeholders, communities, and Indigenous groups.

Access our latest government success story

Trusted by government teams all over Canada
Canadian Government Logos (2)

As a government, you're expected to engage with stakeholders and Indigenous people in the communities you serve.

However, it can be challenging to manage all the data involved.

 
That's where Jambo Stakeholder Relationship Management (SRM) software comes in!
Canadian government teams use Jambo to create a single source of truth for all their engagement data - reducing information silos and building knowledge retention. With Jambo, teams can securely log, track, and report all stakeholder and Indigenous interactions and communications.

 

Before Jambo

  • Stakeholder information and communication records are scattered across multiple locations.
  • If someone leaves the team, their knowledge and data are lost.
  • Understanding project progress is impossible.
  • Reporting requires hours of manual work.
  • Stakeholder fatigue from repetitive engagement is common.
  • It's hard to keep confidential information secure.

 



After Jambo

  •   Create a secure, centralized location for all engagement data.
  •   Ensure the entire history of engagement is retained, even if a team member leaves.
  •  Easily review and understand project progress.
  •  Compile reports in seconds.
  •   Quickly respond to requests for information.
  •   Have complete control over access to information.

 

The software that simplifies stakeholder engagement for governments

 

 

government stakeholder consultation

Bring data together to tell the full story of engagement

  • Create contact profiles for stakeholders, organizations, and Indigenous communities that make it easy to review your entire history of engagement with them.
  • Quickly record every stakeholder interaction (phone call, meeting, email, letter, etc.).
  • Ensure all team members' data is logged in one location (even third parties engaging on your behalf).
  • Generate reports on all your data in seconds.
  • Show how you addressed concerns with an issues management timeline.

Ensure your data is always secure

  • Secure AWS data storage
  • Data centres in Canada - to support data sovereignty
  • ISO 27001: 2013 and ISO 27017: 2015 accredited
  • Multi-factor authentication (MFA)
  • Single Sign-On (SSO)
  • Dedicated Information Security Officer
  • Extensive roles, permissions and access controls
  • Trusted by governments of all levels
  • Team members have Canadian federal government security clearance
  • Data owned by you, always
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jambo-security

Streamline data entry for maximum efficiency

  • Log records in minutes (secure, contractor access for third parties working on your behalf)
  • Attach documents/evidence to records
  • Project email: add emails + attachments to Jambo
  • Jambo for Outlook add-in: add emails and Outlook calendar events to Jambo
  • Public API and Jambo for Zapier integration: connects Jambo to +7,000 apps, Survey Monkey, etc.
  • Run reports in seconds (PDF or Excel)
  • Use data in briefing notes, ARs, session binders
  • Answer ministerial requests (e.g. in-session requests) or requests for information (e.g. FOIP)

Why Canadian government departments and agencies trust Jambo

 

Jambo is used by the Canadian Government, Provincial and Territorial ministries and departments, Agencies, Boards, Commissions, Crown Corporations, and Regulators.

Jambo enables teams to overcome information silos and mitigate risks by providing a secure environment for tracking stakeholder and Indigenous communications, issues, and commitments.  With Jambo, government teams can effectively preserve critical information for future reference, enhancing their ability to improve future engagement projects, ensure accountability, and promote transparency.

Government logos Jambo

Government infrastructure development:
How Jambo helps you accelerate project success

What our government customers say about Jambo

"Jambo really is such a better tool than the one we had before, with so many options and opportunities to keep our data base up to date, and to track issues, meetings, events, etc. It is so interactive and easy to use - it is a GAME CHANGER!"

Daily Jambo user, Government Health Agency, Canada
Government of Canada

"Jambo is very easy to use and intuitive. It has great functions that make tracking very easy!"

Engagement Coordinator - Fisheries and Oceans Canada, Government of Canada

Leading organizations and governments across North America and Europe trust Jambo

Frequently asked questions (FAQs)

Find questions to our most commonly asked questions, feel free to contact us if you can't find an answer. 

Is it easy to move to Jambo from another system?

Yes, we have successfully migrated customers and their data from various platforms, including spreadsheets, SharePoint, CRM systems such as Microsoft Dynamics, HubSpot, and Salesforce, and stakeholder relationship management software like StakeTracker, Borealis, and Tractivity. Our expert Customer Success team will guide you through the process to ensure seamless data migration, accuracy, and continuity.

Can I import/migrate existing data into Jambo?

Yes, standard existing or legacy stakeholder data (like stakeholder contact lists or communication records) can be imported into Jambo using our easy import templates. Your Customer Success representative can work with you to assist with importing existing data during the Jambo onboarding process.

If you have an extensive amount of stakeholder engagement records that you want to migrate, contact us to discuss your needs.

How secure is Jambo?

We work tirelessly to keep your data safe and secure with our features and commitments. Please visit our security page for more information.

Who owns my data?

Any data that you store in Jambo is owned by you. To ensure that your data is always protected, it is encrypted at rest and in transit. Even if you choose to end your subscription to Jambo, you can export everything from the platform, ensuring you always retain ownership of your data.

Can I recover deleted data?

Yes, all your data is always secure. Your Customer Success representative can help restore deleted data. All changes are tracked in the ‘recent changes' feature that everyone can review (so you always know what was changed and by whom). Also, our project deletion process helps prevent the accidental deletion of projects.